MAKING MANAGERS
AGILE
EFFECTIVE
PERFORMANCE DRIVEN
MOTIVATED
FOCUSED
LEADERS
Transform your managers by giving them the skills they need to support your business growth. Our training programs are proven to be effective for leaders at all levels.
Choose from a range of courses that best suit your needs
Line Manager Training
This course includes:
The specific issues in your business that you or your managers find tricky.
Managing and evaluating your staff performance, contribution and development.
Effective leadership
Coaching and Mentoring techniques
Handling disciplinary situations.
Interviewing, hiring and inducting new members of the team.
Skills you will gain:
MOTIVATION
MANAGING CONFLICT
PERFORMANCE MANAGEMENT
RECRUITMENT TECHNIQUES
LEADERSHIP SKILLS
This course includes:
The specific issues in your business that you or your managers find tricky.
Managing and evaluating your staff performance, contribution and development.
Effective leadership
Coaching and Mentoring techniques
Handling disciplinary situations.
Interviewing, hiring and inducting new members of the team.
Skills you will gain:
MOTIVATION
MANAGING CONFLICT
PERFORMANCE MANAGEMENT
RECRUITMENT TECHNIQUES
LEADERSHIP SKILLS
Performance and Appraisals Training
This course includes:
Skills needed to have and hold an effective appraisal system which boosts morale, motivates the team, and encourages productivity
Learn how to manage poor performance and unacceptable behaviour through challenging conversations
Learn how to give constructive feedback to employees on their performance
Learn how to have constructive development discussions
An example structure to enable clear thinking and planning for the year ahead
Eliminating bias from the process
Skills you will gain:
LEADERSHIP
PERFORMANCE MANAGEMENT
CHALLENGING CONVERSATIONS
DECISION MAKING
GOAL PLANNING
APPRAISAL MANAGEMENT
Discipline and Grievance
This course includes:
Understanding discipline and grievance procedures
Learn how to establish successful methods of reaching a resolution
Learn how to conduct a disciplinary or grievance process
Learn about disciplinary sanctions
Learn about ACAS code of conduct and associated legislation
Learn how to respond to a grievance formally and informally
Learn how to handle disciplinary and grievance cases fairly, consistently and within a reasonable timeframe
Learn your role as a line manager versus the role of human resources
Skills you will gain:
HANDLING DIFFICULT SITUATIONS
SETTLING CLAIMS
ACAS CODE OF CONDUCT
GRIEVANCE MANAGEMENT
DISCIPLINE MANAGEMENT
OVERVIEW OF EMPLOYMNT LAW
This course includes:
Understanding discipline and grievance procedures
Learn how to establish successful methods of reaching a resolution
Learn how to conduct a disciplinary or grievance process
Learn about disciplinary sanctions
Learn about ACAS code of conduct and associated legislation
Learn how to respond to a grievance formally and informally
Learn how to handle disciplinary and grievance cases fairly, consistently and within a reasonable timeframe
Learn your role as a line manager versus the role of human resources
Skills you will gain:
HANDLING DIFFICULT SITUATIONS
SETTLING CLAIMS
ACAS CODE OF CONDUCT
GRIEVANCE MANAGEMENT
DISCIPLINE MANAGEMENT
OVERVIEW OF EMPLOYMNT LAW
Employee Wellbeing
This course includes:
Understanding wellbeing and resilience
Your role as a manager to promote wellbeing in the workplace
Learn how to access resources and action planning
Understanding the impact of mental health issues on the work place
Learn strategies to enhance wellbeing at work
Learn how to influence and support wellbeing at work
Skills you will gain:
HEALTH AND WELLBEING
ACTION PLANNING
WORKPLACE CULTURE
EMPATHY
EMPLOYEE ASSESSMENT
PERSONAL GROWTH
GDPR
This course includes:
Recognise which people's practices, policies and processes have a risk associated with data protection
An action plan of how to mitigate these risks in your organisation
Gain a fundamental knowledge of the employee rights background of privacy protection
Cultivate a culture of data protection at your organisation
Understand the privacy obligations that are applied to your organisation
Provide methods for protecting privacy
Skills you will gain:
LEGAL COMPLIANCE
DATA MANAGEMENT
INFORMATION STORAGE POLICY
RISK MANAGEMENT
ORGANISATIONAL POLICY
POSITIVE PROMOTION
Communication Skills
This course includes:
Learn the tools needed to improve your communication skills
Learn the key steps to successful communication strategies
Learn how to deal with conflict effectively
Learn how to deliver clear and concise messages
Learn successful techniques to build better working relationships
Skills you will gain:
CHALLENGE WITH COURAGE AND PROFESSIONALISM
STRATEGIC COMMUNICATION
EFFECTIVE COMMUNICATION
VALUE BASED COMMUNICATION
GOAL SETTING
CONFLICT RESOLUTION
Team Leading
This course includes:
Teamwork and collaboration
Learn how to establish roles, build structures, manage decision making so that your team excels
Learn how to manage critical team processes such as conflict resolution and building trust
Learn the best ways to harness the productive potential of teams while mitigating the risks and traps of teamwork
How to coach and develop others and build team culture
How to work with a diverse range of people to create and lead a high performing team
Difference between Leadership and Management
Leadership styles
Skills you will gain:
COACHING
CROSS-CULTURAL COMMUNICATION
LEADERSHIP AND MANAGEMENT
CONFLICT MANAGEMENT
TEAM MANAGEMENT
LEADERSHIP DYNAMICS
Interviewer Skills
This course includes:
Understanding the needs of the interviewee
What to include in a job description
Learn how to eliminate emotion and bias from the hiring process
How to connect and network with future talent
Learn how to conduct different types of interviews
How to evaluate and select the best candidate
How to improve the candidate's experience
Understanding the purpose of the interview
Skills you will gain:
ELIMINATING BIAS
INTERVIEWING SKILLS
ASSESSMENT TECHNIQUES
NETWORKING
DOCUMENT CONTROL
LEGAL COMPLIANCE
Our training and development courses are curated bespoke to your organisation to ensure that your managers are provided with the skills that they require to achieve.
Are you curious how training and development can benefit you? Book a free consultation now, where we can discuss the organisation needs, your goals and how our training and development can help. There is no pressure or selling from our side.
